Refund Policy

Refund Policy

We do not accept returns or cancellations. We only accept returns or exchanges on items that are damaged in transit. Please reach out to us via email:


Please inspect your package within 7 days. Buyers have a week from the day the package was delivered to inspect the item(s) and report any damages. We will not accept returns for damaged items after 7 days. 

Please send photos of the damaged item(s), as well as photos of the box and shipping label. We will also need your order number to file a claim with us. We will request the item be sent back to us before we refund or exchange it. Once we receive the item, we will inspect and determine if the buyer is eligible for a refund or exchange. 


NOTE: All orders with 2+ items will be shipped together according to the item with the latest shipping date. If you wish to receive some items earlier, we suggest purchasing products with earlier shipping dates separately.


If your box has not arrive but USPS notes the items as “delivered,” it is the customers responsibility to contact USPS. USPS needs to confirm the package is “lost” and an insurance claim will be made before we will replace the lost item. If your local post office cannot locate the package, we will take over the process of getting the claim submitted. Once the claim is approved, we will ship out a new item.


Business Hours:
M-F 8 AM - 5 PM PST

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Just a Messy Bun Starbucks Fanatic

On my good days, you'll find me with a messy bun, iced coffee & a blueberry muffin in hand - hopefully, many of you can relate. My name is Taylor, and I am a seasoned enthusiast and collector of all things Starbucks.

Starbies Rules Everything was created in May 2020 after feeling like the current sellers were falling short. I was sick of placing orders with overseas sellers only for the tumblers to arrive thrown in a box with no protection or love.

My solution was to create a community that prioritizes:
•Packing thoughtfully (with free gifts)
•Securing every release
•Excellent communication
•Assurance that all packages will arrive in one piece

As all things do, this site has started to evolve into not just a store but a source of information relative to all things Starbucks. We regularly give our members insider information on new releases (photos + dates), and review HTF & new release pieces on our YouTube Channel!

Community is everything and more! Our biggest hope is that we can continue growing this amazing Starbies family. Please shoot us a message if you have any question or feedback - we'd love to hear from you!