Refund Policy

Refund Policy

We do not accept returns or cancellations. We only accept returns or exchanges on items that are damaged in transit. Please reach out to us via email: sbruleseverything@gmail.com.

Please inspect your package within 7 days. Buyers have a week from the day the package was delivered to inspect the item(s) and report any damages. We will not accept returns for damaged items after 7 days. 

Please send photos of the damaged item(s), as well as photos of the box and shipping label. We will also need your order number to file a claim with us. We will request the item be sent back to us before we refund or exchange it. Once we receive the item, we will inspect and determine if the buyer is eligible for a refund or exchange. 

NOTE: All orders with 2+ items will be shipped together according to the item with the latest shipping date. If you wish to receive some items earlier, we suggest purchasing products with earlier shipping dates separately.

If your box has not arrive but USPS notes the items as “delivered,” it is the customers responsibility to contact USPS. USPS needs to confirm the package is “lost” and an insurance claim will be made before we will replace the lost item. If your local post office cannot locate the package, we will take over the process of getting the claim submitted. Once the claim is approved, we will ship out a new item.

Business Hours:
M-F 8 AM - 5 PM PST